Last updated on 19 March 2021
Prestige Affairs products are warranted to be free of defects in material and/or craftsmanship for one year from the date of delivery.
For the limited warranty to apply, the product must have been used for its intended purpose through normal use. Our warranty does not cover natural characteristics of the material, wear and tear, and damage caused by but not limited to improper use and accidental damage.
If the product is deemed to be defective due to a manufacturing defect, we will repair or replace the part(s) at our sole discretion. Any product with manufacturing defect that is no longer available or cannot be repaired will be replaced with a comparable product at our discretion.
This limited warranty is non-transferrable and extends only to the product’s original purchaser. The warranty does not cover products used for commercial purposes.
If you have a warranty claim, please fill in the Service Request Form for assessment. A site visit may be arranged if deemed necessary by our service team after reviewing your submission of Service Request Form. No site visit will be arranged prior to submission.
Product | Warranty Coverage |
Magic Koil Mattresses | 10 Years Manufacturer Limited Warranty |
Bed Frames | 3 Years Manufacturer Limited Warranty on storage bed frame hydraulic pistons 1 Year Limited Warranty on structure |
Tables | 1 Year Limited Warranty on structure |
Chairs, Bar Stools, Benches | 1 Year Limited Warranty on structure |
TV Consoles, Sideboards, Other Storage | 1 Year Limited Warranty on structure, mechanisms and hinges |
Sofa, Arm Chairs, Lounge Chairs, Ottomans, Poufs |
1 Year Limited Warranty on internal frame structure |
The above limited warranty is exclusive and Prestige Affairs makes no other warranties, either expressed or implied, regarding the product or relating to its quality, performance, or fitness for a particular purpose. Prestige Affairs shall not be liable for indirect, consequential or special damages whether a claim is based on contract, tort, warranty or otherwise. In no event will Prestige Affairs liability exceed the original purchase price of the product.
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