• Regularly re-tighten and adjust the bolts and screws on your furniture – especially after moving it
• Get two people to lift either end of your furniture when moving it around
• Keep your furniture away from direct sunlight to avoid colour changes from light exposure
• Use coasters and placemats to protect furniture from hot, moist, or wet cups and containers

• Place furniture near air-conditioners, radiators or heat vents. Temperature changes can cause deformation, discolouration, warping and/or cracking
• "Plop down on" (short, extreme overload) chairs, benches and other seating. These impacts cause excessive strain to the furniture and will cause premature wear and damage.
• Forcefully swing doors open / closed. This causes excessive strain to the door hinges and will cause premature wear and damage.
• Open multiple doors and drawers of the furniture at the same time. This can cause it to topple over
• Slide objects across your furniture

WOOD

• Avoid direct sunlight to prevent discolouration
• Avoid placing cold or warm items directly on wooden surfaces – use coasters and trivets
• Regularly dust with a soft microfibre cloth to prevent scratches caused by dirt
• Clean spills and dry the surface immediately if wood comes into contact with any liquid

Steps to Clean:

1. Rinse a soft cloth in lukewarm water and wring it out
2. Wipe wood surface
3. Dry throughly after

Warning!     Avoid cleaning agents and other chemicals

SYNTHETIC LEATHER

• Avoid direct contact with sunlight
• Regularly dust with a clean, dry cloth and vacuum with a soft brush attachment

Steps to Clean:

1. Wring out a non-abrasive sponge
2. Gently remove dust and grit on the surface
3. Wipe dry with a clean cloth

Warning!     Don’t use a real leather cleaner on synthetic leather. Avoid harsh chemicals, paints, detergents and substances with abrasives

NATURAL LEATHER

• Avoid direct sunlight
• Regularly dust with a clean, dry cloth and vacuum with a soft brush attachment

Steps to Clean:

1. For Aniline leather, dampen a cloth with distilled water
2. Wipe gently with cloth
3. Alternatively, use an approved leather cleaner
4. Dry immediately

Warning!     Avoid excessive and hard rubbing. Do not dry clean or machine wash. Avoid synthetic leather cleaners, harsh chemicals, paint, detergents and substances with abrasives

RUGS

• Regularly vacuum using a soft bristle attachment
• Do not fold
• Clean spills and spots immediately
• Send rugs for professional cleaning at least once a year

Steps to Clean:

1. Scoop up solids.
2. Blot out as much liquid as possible.
3. Clean with appropriate cleaning agents. Ensure you never apply detergent directly to carpet.
4. Blot dry or use a cold air fan.

Warning!    Do not rub or scrub rugs as it can cause permanent pile disruption.

UPHOLSTERY

• Vacuum regularly with an upholstery attachment
• Rotate cushions to help them wear evenly
• Removable covers can be dry cleaned, but may need partial stretching before re-fitting
• Avoid excessive force when cleaning

Steps to Clean:

1. Blot spills immediately with an absorbent, clean cloth
2. Wring a non-fluffy cloth or sponge with warm water
3. Dab stain, starting from the outer edge and working your way in
4. Dry with a hair-dryer to avoid discolouration after cleaning
5. Note that grease stains require suitable stain removers

VELVET

• Remove dust and/or dirt with a soft brush
• Hair and particles can be removed with a lint roller
• Removable cushion covers can be dry-cleaned

Steps to Clean:

1. Dampen cloth and add a small amount of mild detergent
2. Rub the velvet gently and then air dry
3. Brush to restore soft texture

GLASS

• Remove spills and liquid quickly to avoid stubborn watermark stains
• Regularly wipe with a soft cloth or sponge and clean water
• Clean the entire surface, not just selected areas
• Use glass cleaners for grease marks like fingerprints

Steps to Clean:

1. After wiping, remove excess water with a sponge or cloth
2. Polish dry with microfibre cloth

Warning!     Avoid substances that contain abrasives

METAL

• Keep the surface free from liquids

Steps to Clean:

1. Choose a dry cloth, free of dirt and grit
2. Wipe surface dry immediately after contact with liquids

Warning!     Avoid abrasive metal polishing creams and solutions